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Warranty

It’s no wonder customers get so defensive

Get warranty form:

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NEED REFUND REPLACEMENT?
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PLEASE DESCRIBE YOUR PROBLEMS
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Tactical Backpack

A) Zip broken
B) Conjunction splitting
C) Sizing issue

Hydration Backpack

A) Water bladder leakage
B) Conjunction splitting
C) Sizing issue

Ice Cleat

A) Metal chain snapping
B) Sizing issue
C) Silicon rubber issue

Hydration Bladder

A) Water leakage
B) Hard to drink
C) Narrow opening
Included but not limited to

If you discover the merchandise you bought with defection or less satisfaction – even after the written warranty has expired – CONTACT us to ask for the replacement. It doesn’t matter what your issue is or just disappointed.

Where to find the number?

1. Login into your account on Amazon.com;
2. Click “Your Account” and then click “Your Orders” to search rupumpack, and then you will find your order about rupumpack product.